There's talk about triggers in change of behavior and how the digital TV switch of next year will be a mover in that and some rumblings about the choking or throttling of bandwidth.
Charlene Li Principle Analyst for Forester and co-author of Groundswell: Winning in a World Transformed by Social Technologies
Charlene also talked about Comcast and how the Comcast brand has been damaged by online social networking and how fans of Jericho sent 20,000 tons of peanuts to CBS to bring the fans back. It was a real recent history refresher course.
It's not about marketing anymore. It's about conversational marketing. Marketing is one way - yelling. There is no conversation.
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